| At NEATO we always strive to meet our customer's needs. If you have any
questions regarding a recent shipment or require return authorization for any NEATO
product, please contact NEATO's customer service representatives at 1-800-984-9800
(U.S) +44 (0) 1895-638-999 (U.K). 
NEATO now has extended hours of operation to meet all of your customer service
needs. A representative will be available to help you UK- Monday through Friday, 8:00am
to 5:00pm UK Time, USA - Monday through Friday, 8:30 a.m. to 6:00 p.m. EST.. Holiday
and after-hours voice mail is available and is always answered the following business day.
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If you have any suggestions or comments that you think NEATO should know
about, please fill out our online suggestion form. This
invaluable information helps us guarantee quality products and service to all of our NEATO
customers.
If you would prefer to email customer service with a specific question, please
send your email to service@neato.com. If you
question is more technical in nature, please send your email to info@neato.com
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